Refunds

You normally have 14 days to cancel. Because the workbooks are digital downloads, that right ends once your download starts. You agreed to this at checkout when you asked for immediate access.

If your file is corrupt, incomplete or not as described, we'll send you a replacement. If we can't fix it, we'll give you a refund. This doesn't affect your statutory rights.

[goodwill refund policy]

Email hello@grandpahamish.co.uk with the email address you used to order and a short note on what's wrong.